News

The Ethics Centre relaunches world’s only independent ethical hotline, Ethi-call

  • Written by Renay Hung

Ethi-call offers free, impartial guidance on tough decisions, professional or personal


Not-for-profit organisation The Ethics Centre has re-launched its unique Ethi-call phone counselling service, appointing 11 additional trained ethics counsellors to help Australians work through the process of making a difficult decision.

 

The phone counselling service is currently receiving its highest-ever caller volume since it first launched 30 years ago, and demand is expected to only grow during the COVID-19 pandemic. 

 

The confidential service offers a one-hour phone call with one of 20 trained counsellors to guide people through a series of questions and ethical lenses to gain clarity, as they face a tough choice.

 

Ethi-call, the only independent service of its kind in the world, helps people explore the different facets of their decision and the ethical considerations, generating multiple options, and a path forward.

 

“Sometimes it seems that there are no good options, or no option at all, when it comes to decisions, so we provide impartial guidance to help people find some clarity and a way forward,” said The Ethics Centre’s Director of Ethi-call, Michelle Bloom.

 

Bloom said regardless of the size of the issue or topic, it always helps to speak to someone who is independent and objective.

 

“We’ve taken various calls tackling all issues, from honesty and duty of care in relationships, to conflict of interest and trust in the workplace. Ethi-call counsellors have been able to lend an ear to callers in distress and provide them with the agency to make the right decisions for themselves,” she said.

 

Ethi-call is not a psychology service but rather a structured and practical problem-solving approach for people to access when it seems like the right decision is impossible to make or when decision paralysis kicks in.

 

As one of many free programs that The Ethics Centre offers, Ethi-call provides a way for people struggling to make a decision to stop and explore all the dimensions to find an answer that’s right for them.

 

To book an Ethi-call appointment, visit www.ethi-call.com.


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